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Frequently Answer Questions

faq

here the most question we had so far

Navigating a new platform can come with a few questions, and we understand that. Delve into our FAQ section, where we’ve compiled the most commonly asked queries from our users. Whether you’re curious about functionalities or seeking quick solutions, this section aims to provide clarity. Dive in, and get answers to the burning questions you might have about MyLAH.

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MyLAH, or My Learning Assistance Hub, is a dedicated platform designed to provide homework solutions across 15 crucial subjects tailored to the Malaysian syllabus. Our platform aims to make education more accessible, engaging, and effective by linking you with experienced teachers to answer your academic queries.

When you subscribe to MyLAH with a yearly fee of RM30, you gain unlimited access to our rich knowledge base and an interactive learning experience. Our one-step registration and subscription ensure a seamless user experience, offering unparalleled academic assistance anytime you need.

Each interaction session is timed to last around 15 minutes. However, we understand that some questions might require more in-depth responses, so the system has provisions to handle instances where a session might need to be extended.

For user convenience and to ensure optimal usage, sessions will automatically close if there's no activity for a continuous 30-minute duration. You can always initiate a new session if you have more questions later.

At the end of each session, you will be prompted with options. If you choose to end the conversation, you'll have the opportunity to leave feedback regarding your interaction with the teacher. Your feedback is invaluable to us as it helps in enhancing our service quality.

While we cover 15 primary subjects based on the Malaysian syllabus, we are continuously expanding and evolving. If you have a specific requirement that isn't listed, feel free to reach out to our support team, and we'll do our best to assist you.